Welcome to Kartikya Mart. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
By using the app, you agree to the terms of this policy.
Information We Collect
a. Personal Information
Name
Email Address
Mobile Number
Shipping/Billing Address
Login Credentials (if registered)
b. Device & Usage Information
Device ID
OS Version
c. Payment Information
We use third-party payment gateways (e.g., Razorpay, Stripe).
We do not store your card or banking details on our servers.
d. Location Information
With your permission, we may access your location to show nearby sellers or delivery availability.
To process orders and manage your account
To personalize your shopping experience
To improve our app and services
To communicate with you (order status, updates, promotions)
To detect and prevent fraud or misuse
WhatsApp Address Verification
Our app uses WhatsApp as a communication medium for address verification.
When a user enters their address in the app, the details are sent by the user
directly through WhatsApp with their consent for verification purposes.
The address is manually verified by our team.
Limited App Access
Until the address is successfully verified, users are not able to place orders
or access full app features.
Only limited information or basic screens may be visible.
Full functionality of the app is enabled only after address verification.
We do not sell or rent your personal data.
We may share your information with:
Payment providers (e.g., Razorpay, Stripe)
Delivery and logistics partners
Legal authorities when required by law
We use industry-standard security measures to protect your data.
However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
You have the right to:
Access and update your personal information
Request deletion of your data
Withdraw consent at any time
For any data-related requests, contact us at: kartikyamart@gmail.com
Our services are not intended for children under 13 years of age.
We do not knowingly collect or store data from minors.
External Links / Social Media
Our app may contain 'Follow Us' buttons or similar options that redirect users to external websites or social media platforms such as Facebook, Instagram, YouTube, or WhatsApp. These links are provided solely for accessing our official pages or profiles.
We are not responsible for the content, privacy practices, or security of these external websites or platforms. When users leave our app and visit any external link, they do so at their own responsibility and are subject to the privacy policies and terms of those respective platforms.
We may update this Privacy Policy from time to time.
Any changes will be posted within the app or on our official website.
If you have any questions about this Privacy Policy, please contact us at:
Email: kartikyamart@gmail.com